Direct Routing for Microsoft Teams

Enhance Your Communication Capabilities with Direct Routing for Microsoft Teams

Direct Routing for Microsoft Teams offers a highly customizable approach to business communication. It allows businesses to maintain existing service provider agreements and use on-premises or hybrid hardware, providing more flexibility and control over voice traffic. This flexibility extends to the ability to choose your own Session Border Controller (SBC), which acts as a security gateway between your phone system and the outside world.

Direct Routing integrates seamlessly with Microsoft Teams, enabling traditional calling features such as voicemail, speed dial, music on hold, presence, and call forwarding. All call management can be completed within the Teams Admin Center, and it can also be integrated with other features such as call recording and contact center solutions. This integration allows for a unified communication experience, where all your communication tools are in one place, making it easier for your team to collaborate and communicate effectively.

Direct Routing is a more cost-effective solution than Microsoft Teams Calling Plans, offering businesses significant cost savings. It allows for the consolidation of voice services with a single provider, reducing complexity and potentially lowering costs. It also enables businesses to take advantage of volume discounts or existing contractual agreements with telephony providers.

 

It also ensures continuity of business operations with a 99.99% uptime service level agreement, providing a reliable communication platform for your business.