Horizon is a cloud-based business phone system designed to power today’s workforce, providing extensive fixed and mobile telephony capabilities. As business telephony evolves, Horizon offers an improved customer experience, optimised business investment, and enhanced staff satisfaction and effectiveness..
Harness the Power of Hosted Telephony with Horizon
Horizon sits in the cloud, increasing the capabilities and reliability of your business communications. It allows your business to deliver a consistent and seamless experience to your customers, regardless of their location. With Horizon, you can optimise your business investment, improve your customer satisfaction, retain talented staff, and save time and money.
Horizon is more than just a phone system. It offers collaboration tools that improve your business outcomes by aiding each member of staff to be more efficient and productive. It also allows your business to proactively plan resources based on tangible data and respond to any unplanned events.
Horizon is compatible with over 200 of the top CRM packages, helping users to be even more efficient and productive by providing quick access to contacts and the ability to dial directly from their CRM system. It also offers advanced call analytics, helping your business efficiently manage resources by providing insights into call quality and staff productivity.
Horizon ensures a consistently high service quality to your customers, with a service level agreement of 99.95%. It is a reliable solution that can be trusted for your business phone system, with over 750,000 users and 60,000 UK companies using Horizon telephony systems.
Comprehensive Collaboration Tools
Horizon offers collaboration tools that improve business outcomes by aiding staff to be more efficient and productive. It integrates with over 200 CRM packages, providing quick access to contacts and the ability to dial directly from the CRM system.
Advanced Call Analytics
Horizon provides advanced call analytics, offering insights into call quality and staff productivity. This data-driven approach helps businesses manage resources more efficiently and make informed decisions
High Service Quality
With a service level agreement of 99.95%, Horizon ensures a consistently high service quality for your customers. It’s a reliable solution trusted by over 750,000 users and 60,000 UK companies.
Are you ready?
Horizon is not just a business phone system; it’s a comprehensive solution designed to improve your customer experience, save you time, and work smarter. With Horizon, you can be there for your customers – anywhere, any time, and on your choice of device.
Ready to make the switch to Horizon? Contact us today to learn more about how we can help you transition smoothly to this superior business phone system. Our team is ready to answer any questions you may have and guide you through the process.
+44 (0) 191 226 3777
Cobalt Business Exchange, Cobalt Park Way, Newcastle upon Tyne, NE28 9NZ
Monday-Friday: 9am - 5pm
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