Voice over Internet Protocol (VoIP) allows your business through a series of transmission capabilities to make communication over the Internet a reality. VoIP, or commonly referred to as Internet telephony, transforms voice to compressed digital signals that convert to Internet Protocol (IP) packs. These IP packs are then sent to and transformed into regular telephone voice signals if the end-user has a regular phone. Essentially, VoIP allows phone calls to be made via computers that are plugged to a VoIP telephone. There are many advantages and benefits to switch from a traditional phone system to VoIP, read below to learn how this could benefit your business.

Cost Savings

Making calls through the internet is cheaper than ever, this allows you to cut down on your monthly phone bill by a very large margin. Long distance fees are also greatly reduced through VoIP calls and increases cost-savings in companies that have many remote employees or customers across the world. In addition, a hosted phone system means that there is no equipment to deal with, one less expense for your IT department.

Increased Flexibility and Mobility

The main advantage of VoIP is increasing business savings by lowering IT costs, but it goes beyond that. It also allows end-users to integrate their other means of communications to their telephone systems, such as email, fax and remote conferencing over the internet. In essence, an Internet telephony user can simultaneously speak to somebody over the phone and use other internet application. This increases the users’ flexibility while their mobility is also increased by allowing them to hold conversations and access their communications applications anywhere that has an internet connection.

Increased Productivity

By giving access to the necessary tools needed by employees to multi-task, Voice over Internet Protocol technology increases the overall productivity of an organisation. By reducing their costs on traditional phone bills, switching from traditional telephony allows organisations to invest funds in other areas of their businesses. Users are now able to have access to an enhanced video conferencing experience in which they are able to attach documents, conduct virtual meetings and share data, increasing remote employees’ overall collaboration and allowing a smoother communication across all offices.

Little to no IT activity required

Installing VoIP requires very little technical personnel involvement. As a matter of fact, the easy installation process and mobility of the VoIP system offers a high advantage over traditional telephones. For instance, internet and voice will share the same connection. It also increases the safety of your offices by cutting down on electrical wires. The scalability of the VoIP structure makes it simple to add new end-users in just a few minutes. All of these features make Voice over Internet Protocol a popular choice among companies, especially for those with a small IT department.

In conclusion, VoIP technology combines and stores data onto one single network. This increases the manageability, cost-effectiveness, and productivity for businesses that rely on communications. Organisations can also have wireless VoIP solution to make low-cost calls from anywhere on the planet that has an internet connection.

When you decide as a business to move your traditional telephone system to VoIP, it will be important to make sure you have a knowledge of all the options available to you. Contact us if you would like to speak to one of our specialists, it will be our pleasure to assist you.